Converge ICT Solutions CEO and Executive Director Dennis Anthony Uy on Friday came to the attention of the Department of Public Works and Highways, whose roadworks and excavations damaged several of the telecommunications company’s underground fiber cables. .
“Hundreds of our Converge subscribers have been impacted by these fiber cuts in our network along Pasong Tamo in Makati due to excavations by DPWH,” Uy said in a Facebook post, along with photos of the roadworks and broken cables.
Uy said Converge is “now coordinating closely with the various government agencies and relevant authorities to avoid these unnecessary service disruptions.”
“We urge everyone to cooperate so that we can better serve our people, especially during this time when internet connectivity has become our lifeline,” Uy continued.
Damaged cables are a pressing concern for Converge, which has been hailed as the most consistent broadband internet provider for three consecutive quarters in 2021 by Ookla, the global leader in internet testing, data and analytics.
Consistency score measures the percentage of samples from a provider that meet or exceed a fixed upload and download threshold of 25 Mbps upload and 3 Mbps upload.
For the third quarter, Converge achieved a consistency score of 82.13%, which is 11% higher than its score of 72.78 during the first quarter of 72.78.
“We have always thought about the needs of our customers. From our free speed boost on all plans late last year to introducing new products, we’re all aiming for better experiences for our subscribers,” Uy said.
To bolster its international network capacity, Converge announced earlier this year that it had added 1.3 terabits per second (Tbps) into the C2C cable system, making its undersea cable configuration fully redundant, ensuring network availability “even in the event of a submarine cable failure.
One Tbps is equivalent to 1,000 gigabits (Gb) of data passing through the network every second. Of the 1.3 Tbps, 700 GB per second are already active.
“Our vision is to make the Philippines a digital hub in Asia and securing much-needed international bandwidth is key to realizing this vision. We are strengthening our portfolio of international capabilities in anticipation of huge data demand in the coming years inside and outside of Asia. This is a step in the sustainability of our international network, especially since we started with our wholesale activity,” said Uy.
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