How to fix the User is Banned error in Halo Infinite


Join a Halo match is essentially a commitment. No matter how long a match is, no team will play on a shorthanded basis. To ensure that players do not get into the habit of leaving matches, there is a penalty system in Infinite halo.

If you receive the User is banned error, it is likely that you accidentally or intentionally left previous correspondence. You don’t have to be afraid, however, as the punishment for beginners isn’t nearly severe, but repeat offenders will need more breaks.

When players disconnect from a match, they leave their teammates at a disadvantage, which affects everyone’s playing experience in that particular match. It is not a tolerated behavior in Infinite halo unless you log out due to circumstances beyond your control.

Here is how long the waiting times can be depending on the number of offenses committed by a player.

  • First offense = five minutes
  • Second offense = 15 minutes
  • Third offense = 30 minutes
  • Fourth offense = one hour
  • Fifth offense = three hours
  • Sixth offense = 16 hours

The only way to get rid of the banned user will be to wait until the timeout expires. While some users will leave matches out of frustration, there will also be others who will accidentally disconnect due to network issues. If you time out or log out of the game due to network issues once too often, it might be a good idea to take a look at it and troubleshoot your home network.

While restarting your router is helpful in most cases, you can also call your Internet service provider (ISP) to see if they can detect a problem with your connection. ISPs will have the tools they need to perform a thorough diagnosis of your home network.

If you start logging out in back-to-back games, it might also be a good idea to take a step back, as continuing in this way can result in more severe penalties, such as a 16-hour time-out.


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